Information we collect
When visiting our site, our log information includes your computer's (or device's) IP address, which web pages have been visited, and which files have been downloaded.
When processing orders, we are forwarded data from PayPal including customer name, email address, computer platform type, computer name, and mailing address. Optional information may include phone number and organization name. We do not record this information unless it is part of an order being processed or unless we are separately contacted. We periodically collect customer testimonials and links to third party product reviews.
We do not collect credit card, banking, or other financial information.
How we use information we collect
We archive collected information into a sales database for order processing, customer support services and for follow-up product announcements.
Updating your personal information
You can update the information we have on file for you by contacting us. Credentials such as order receipts are required.
Information we share
We do not share collected information with third parties. Payment processors may, however, perform their own data collection as part of their normal customer service procedures. We do not share information between customers unless explicitly requested by them. We do not publish testimonials without the approval of their providers.
Our sales database is maintained offline. We use and disclose any collected information to the minimum extent necessary to perform our business duties, such as order processing and customer support.
Compliance and cooperation with regulatory authorities
As a Canadian corporation, we adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA).